Privacy Policy

Privacy Policy for Bidaste Auctions

Effective Date: March 2025

Bidaste Auctions ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website Bidaste.com, our mobile application (if applicable), or any of our services (collectively referred to as the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Services:

A. Personal Information:

  • Account Information: When you create an account, we may collect your name, email address, phone number, mailing address, and payment information.

  • Bid History: We collect information about the items you bid on, including auction dates, bid amounts, and winning bids.

  • Payment Information: For transactions, we collect payment information (e.g., credit/debit card numbers, billing addresses) that is processed securely via third-party payment providers.

  • Communication Data: If you contact us, we may collect the content of your communications with us (e.g., customer support inquiries).

B. Non-Personal Information:

  • Usage Data: We collect data about how you use our website, such as your IP address, browser type, operating system, pages visited, and the time spent on each page.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and for advertising purposes.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide and Improve Services: To facilitate your participation in auctions, process your bids, manage payments, and improve the user experience.

  • Customer Support: To respond to inquiries, provide assistance, and address issues.

  • Marketing Communications: To send you promotional emails, newsletters, or other marketing communications (with your consent, where required).

  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. How We Share Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your data with third-party vendors and service providers who assist us with payment processing, customer support, hosting, marketing, etc. These third parties are required to handle your information securely and only for the purposes of providing the services they offer.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • Legal Obligations: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, property, and safety.

  • With Your Consent: We may share your information with third parties if you provide explicit consent.

4. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption, firewalls, and secure data storage practices, to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

  • Portability: In certain circumstances, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about how you use our website. Cookies are small text files stored on your device that help us personalize your experience, analyze traffic, and serve targeted ads.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact the functionality of our website and Services.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our Services from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and where our central database is operated. By using our Services, you consent to the transfer of your information to a country other than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@bidaste.com